Privacy Policy

This Privacy Policy explains how Optionnest handles personal information in connection with catering services across Australia. We act in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. The policy outlines what we collect, how we use it, the basis for processing, whom we share information with, and choices available to clients and website visitors.

Information we collect. We may collect contact details (name, email, phone), event information (dates, venues, guest numbers, dietary preferences), and billing details necessary for quotes and invoicing. When you interact with our website, technical data such as IP address, device type, and browsing interactions may be gathered through cookies and similar technologies for analytics and performance measurement.

Purpose and legal basis. We use personal information to prepare quotes, coordinate menus and staffing, deliver catering on event days, process payments, and provide after-service support. With consent, we may send updates about seasonal menus, venue guides, or planning tips. Where consent is withdrawn, we will cease that specific communication while continuing essential service-related correspondence as permitted by applicable law.

Disclosure. Information may be shared with trusted suppliers engaged for your event, including hire companies, venues, logistics partners, and payment processors. These parties receive only the details necessary to perform their functions and are expected to protect information consistent with contractual and legal requirements. If our business structure changes, information may be transferred in compliance with relevant regulations and subject to safeguards.

Data security. We apply administrative, technical, and physical measures designed to protect personal information against unauthorized access, alteration, or misuse. Safeguards include access controls, staff training, and secured systems. While security efforts are robust, every method of transmission or storage carries some level of risk; we continually refine controls to align with industry practices.

Retention. Records are retained for periods that align with legal obligations, taxation rules, and operational needs. When information is *** longer required, we take steps to de-identify or securely dispose of it, subject to applicable retention requirements.

Cookies and analytics. Our site may use cookies to remember preferences, improve user experience, and analyze aggregated traffic patterns. Visitors can adjust browser settings to manage or limit cookies. Doing so may affect certain features or performance. Where required, we seek consent for optional categories of cookies and honor subsequent changes to preferences.

Access and correction. You may request access to personal information held by Optionnest and ask for corrections where details are inaccurate or incomplete. We will respond within a reasonable timeframe and outline any steps needed to verify identity before completing the request.

International transfers. If services or systems involve processing outside Australia, we put arrangements in place to protect personal information in line with applicable standards.

Children. Our services are directed to event organizers and adult clients. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove it consistent with legal requirements.

Your choices. You can update contact details, adjust communication preferences, or opt out of marketing messages. Cookie preferences can be managed via our on-site controls. For analytics preferences available through your browser, refer to settings and help resources.

Contact. For privacy questions or requests, contact Optionnest at Optionnest@outlook.com or by phone at + (61) 42 873-95-01. Postal correspondence can be directed to Unit 5, 28 Barker Street, Randwick NSW 2031, Australia.

Updates to this policy. We may revise this Privacy Policy to reflect changes in services, regulations, or practices. The latest version will be posted on this page with an updated effective date. Continued use of our services after updates indicates acknowledgment of the revised terms as they relate to ongoing activities.